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600 Introduction to Occupational Safety and Health
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Reporting Emergencies

Employees must know how to report emergencies. Some use internal telephone numbers, intercom, or public address systems to notify other employees. It is important for employees to also notify the proper authorities such as fire, medical, or rescue services if your company relies on this type of assistance during an emergency.

Develop emergency reporting and communication procedures.

There are preferred procedures for reporting emergencies such as:

  • dialing "911" which is the most common method for reporting emergencies if external emergency personnel are used at your workplace;
  • internal numbers may be used for reporting emergencies. If they are, they should be posted on, or near, each phone. Internal numbers sometimes are connected to intercom systems so that coded announcements may be made; and
  • employees may be requested to activate manual pull stations or other alarm systems.

No matter what system is used, it is imperative that emergency situations be immediately reported. Fires and other emergency situations can reach dangerous levels in seconds, and any delay in getting emergency responders to the scene can result in additional loss of life and property.

Knowledge Check Choose the best answer for the question.

5-3. What is an essential aspect of reporting emergencies in the workplace that employees must be familiar with?