Training Violence Prevention
Training is a critical component of any prevention strategy. Training is necessary for employees, supervisors, and the staff members of each department who may be involved in responding to an incident of workplace violence. Training and instruction on workplace violence ensure that all staff is aware of potential hazards and how to protect themselves and their co-workers through established prevention and control measures.
While most everyone agrees, there are clear warning signs before most acts of workplace violence, what action should be taken varies.
Nevertheless, making information available to employees about the potential for violence in the workplace, how to recognize the early warning signs of a troubled or potentially violent person, and how to respond to such a person, could save a life.
Not all individuals who are distraught over services (or lack thereof) or their termination of employment will become violent. The primary type of training that may be beneficial to all employees is that which concentrates on conflict resolution.
Supervisor and Manager Training
Supervisors and managers must be trained to recognize high-risk situations, so they can ensure that workers are not placed in assignments that compromise their safety. Such training should include encouraging workers to report incidents and to seek the appropriate care after experiencing a violent incident.
Knowledge Check Choose the best answer for the question.
4-3. To ensure that workers are not placed in assignments that compromise their safety, supervisors and managers must be trained _____.
You forgot to answer the question!