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700 Introduction to Safety Management
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Effective Recognition - Simple and Sincere

When designing safety recognition programs, it's important to remember it's not the tangible "thing" awarded to the recipient that determines the effectiveness of the recognition. Instead, it's what the recognition means that truly matters.

Recognition needs to come from the heart!

The secret to truly effective recognition is to:

  • Clearly identify the behavior so the recipient understands exactly why they are being rewarded.
  • Express appreciation in a manner that makes the recipient genuinely feel valued.

You Get What You Give

The familiar adage, "you get what you give," certainly applies when recognizing employees.

  • If you're sincere in your appreciation for a job well done, your heart-felt sincerity will come across in the tone of your voice and through body language. The recipient will sense it and feel appreciated. Your recognition will achieve the desired effect with lasting positive results. Mission accomplished!
  • If you're not sincere when you express appreciation, the recipient will know it, and you’ll not likely receive a sincere appreciative response or improvement in future performance. Hence, your recognition will not have the desired effect: in fact, if the recipient thinks the recognition is not sincere, it may be counterproductive in terms of morale and performance. Mission failure!

Knowledge Check Choose the best answer for the question.

3-5. The secret to effective recognition is to _____.