Deming's 14 Points Applied to Safety
Point 5: Improve constantly and forever the system of production and service to improve quality and decrease costs.
Red Bead Experiment
A Safety Management System (SMS) refers to several integrated safety policies, plans, programs, processes and procedures that have been standardized. Everyone does something the same way. What safety process or procedure might be standardized to improve your company's safety and health management system? The purpose of safety improvement is to increase the quality/safety of the SMS which will decrease the cost of doing business.
Management must integrate safety as an element of quality into operations so completely that it disappears as a separate function. It must be viewed by employees, supervisors, and managers as their personal responsibility; one that is important in not only improving the production process but in saving lives.
Point 6: Institute training on the job.
Unfortunately, some companies today consider safety training as a cost without any real benefits. Many companies rely on the safety director or the human resources department to train safety. The new employee receives a safety overview when hired, and a safety "expert," conducts more specific training related to the employee's job exercise.
Supervisors may not think they are getting paid to train safety. However, who is better suited to do the training than the person responsible for the safety and health of their employees? After all, if supervisors can't train safety, how can they have the knowledge to effectively oversee safe work practices? Finally, as Deming states, the company should focus on hands-on On-the-Job (OJT).
Knowledge Check Choose the best answer for the question.
8-7. According to Deming, to what extent should safety be integrated with quality?
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