The Performance Review
Driver performance reviews should be held in private and away from the operation area.
The review is considered the driver's time and interruptions should not be allowed.
The driver performance review should:
- Measure the driver's actual results against established goals and standards of the company.
- Recognize the driver's contributions and accomplishments.
- Correct any new or existing performance problems.
- Establish goals or standards for the next review period.
- Review the driver's MVR.
Once the driver and supervisor conclude their discussion of past performance; they should address any development, training, or corrective action needed; and establish new goals and standards for the future. At the conclusion of the meeting, the supervisor should:
- Summarize the performance review discussion including all mutually agreed upon plans and goals.
- Provide an opportunity for the driver to react, ask questions, and give additional ideas and suggestions.
- Express appreciation for the driver's participation, time, and efforts.
- Document what was discussed, agreed upon, and corrective action/training plans.
A copy of the written performance review and MVR check should be given to the driver, the supervisor's immediate manager, and the original placed in the driver's personnel file.
Knowledge Check Choose the best answer for the question.
5-6. The driver performance review should measure the driver's actual results against _____.
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