722 Ergonomics Program Management

Model Training Strategy

Step 1 - Introduction: The instructor tells the trainee about the training. At this time, the instructor emphasizes the importance of the procedure to the success of the production/service goals, invites questions, and emphasizes accountability.

Step 2 - Instructor show and tell: The instructor demonstrates the process. The instructor first explains and demonstrates safe work procedures associated with the task. In this step the trainee becomes familiar with each work practice and why it is important.

Step 3 - Instructor show and ask: The trainee tells the instructor how to do the procedure while the instructor does it. This step is actually optional, but it's important to include this step if injury is possible. There is an opportunity for the instructor to discover whether there were any misunderstandings, but protects the trainee because the instructor still performs the procedure.

Step 4 - Trainee tell and show: The trainee explains and accomplishes the procedure. The trainee carries out the procedure but remains protected because he or she explains the process before actually performing the procedure.

Step 5 - Conclusion: The instructor recognizes accomplishment. The instructor also reemphasizes the importance of the procedure, and how it fits into the overall process. The instructor also reviews the natural consequences (the injury/illness) and system consequences (reward/discipline) related to performance.

Step 6 - Document: The trainee, instructor, and supervisor certify the training. The trainee certifies the training was accomplished, questions were answered, opportunities were provided to practice, accountabilities are understood, and the student intends to comply. The instructor certifies that the trainee has demonstrated adequate knowledge and skills. The supervisor certifies that the trainee has adequate ability to use equipment or complete the procedure on the job.

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