Evaluation Outcomes
The final step, evaluating outcomes, includes the following:
- Re-evaluate elements of assessment. Monitor injury data on a monthly basis by using the components of assessment phase. Identify improvements and areas that continue to have patient-handling injuries. Modify the program, if needed.
- Check employee satisfaction. Obtain employee feedback regarding implementation of the program. Encourage employees to report any injury in a non-punitive environment.
- Note the employee turnover rate. Meet with Human Resources to determine an appropriate interval to reassess the employee turnover rate and ensure the program is included as an employee benefit during recruitment activities.
- Determine patient satisfaction. Develop a tool to evaluate patient and family response to patient handling with assistive devices while hospitalized and as part of a post-hospitalization patient satisfaction survey.
- Review the program annually for its accomplishments, and set goals for the upcoming year. Modify the program an indicated.
- Report successes or challenges to management and staff.
- Stay the course!
Knowledge Check Choose the best answer for the question.
4-2. Monitor injury data on a(n)_____ basis.
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