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776 Preventing Workplace Violence in Healthcare
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Environmental Designs

To lower the risk of violence to employees and the public, it's important to design the workplace to decrease the likelihood that incidents of violence can occur.

Image of people in wating area one with visible arm injury.
The waiting area should accommodate visitors and patients who have to wait for service.

Below are some design strategies can work to make the healthcare setting more safe for everyone:

  • Develop emergency signaling, alarms, and monitoring systems.
  • Install security devices such as metal detectors to prevent armed persons from entering the hospital.
  • Install other security devices such as cameras and good lighting in hallways.
  • Provide security escorts to the parking lots at night.
  • Design waiting areas to accommodate and assist visitors and patients who may have a delay in service.
  • Design the triage area and other public areas to minimize the risk of assault:
    • Provide staff restrooms and emergency exits.
    • Install enclosed nurses' stations.
    • Install deep service counters or bullet-resistant and shatterproof glass enclosures in reception areas.
    • Arrange furniture and other objects to minimize their use as weapons.

Knowledge Check Choose the best answer for the question.

1-8. Which of the following design strategies has proven to effective in reducing violence in healthcare settings?