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790 Environmental Management Systems (EMS)
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Communication

External Communication

You should also identify external stakeholders and communicate regularly with them regarding your EMS. This group includes customers, vendors, suppliers, neighbors, and regulators.

Cameco Profile - PDAC 2013 Environmental and Social Responsibility Award

To help make sure communications are effective, you should have a procedure to receive and document external concerns and ensure an appropriate response in a timely manner. Here are some of the ways you can communicate with your external stakeholders:

  • Meet with vendors and suppliers to explore options for green chemicals.
  • Tell customers about your EMS efforts.
  • Participate in community meetings to discuss your plant and its EMS efforts.
  • Host an open house or tour of the facility.
  • Host meetings to share information and obtain input about EMS efforts.
  • Communicate your EMS efforts to Federal, state, and local regulators.

Knowledge Check Choose the best answer for the question.

5-4. To help make sure EMS communications are effective, you should _____.