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Violence Prevention Program

A secure physical environment is the first line of defense in pharmacy safety from workplace violence. Violence against pharmacists differs from violence experienced by other healthcare workers.

Installing panic buttons could be a component of your safety and health program.

Increasingly, pharmacists face violence from robberies at their workplace. OSHA recommends employers establish and maintain a violence prevention program as part of their facilities safety and health program. The program could include:

  • installing plexiglass in the payment window of the pharmacy area
  • providing better visibility and lighting in the pharmacy area
  • providing training for staff in recognizing and managing hostile and assaultive behavior
  • implementing security devices such as:
    • panic buttons
    • beepers
    • high resolution surveillance cameras
    • alarm systems
    • two-way mirrors
    • card-key access systems
    • security guards

Knowledge Check Choose the best answer for the question.

3-2. Increasingly, pharmacists face violence from _____ at their workplace.