Violence Prevention Program
A secure physical environment is the first line of defense in pharmacy safety from workplace violence. Violence against pharmacists differs from violence experienced by other healthcare workers.
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Increasingly, pharmacists face violence from robberies at their workplace. OSHA recommends employers establish and maintain a violence prevention program as part of their facilities safety and health program. The program could include:
- installing plexiglass in the payment window of the pharmacy area
- providing better visibility and lighting in the pharmacy area
- providing training for staff in recognizing and managing hostile and assaultive behavior
- implementing security devices such as:
- panic buttons
- beepers
- high resolution surveillance cameras
- alarm systems
- two-way mirrors
- card-key access systems
- security guards
Knowledge Check Choose the best answer for the question.
3-2. Increasingly, pharmacists face violence from _____ at their workplace.
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