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Baseline Surveys

One important program evaluation tool is an employee questionnaire or baseline survey to get employees' ideas on the potential for violent incidents and to identify or confirm the need for improved security measures. Detailed baseline surveys can help pinpoint tasks that put employees at risk.

Detailed baseline surveys can help pinpoint tasks that put employees at risk.

Periodic surveys are conducted as part of the overall program evaluation at least annually or whenever operations change or incidents of workplace violence occur. The survey helps to identify new or previously unnoticed risk factors and deficiencies or failures in work practices, procedures or controls. Also, the surveys help assess the effects of changes in the work processes. The periodic review process should also include feedback and follow-up.

Independent reviewers, such as law enforcement or security specialists and insurance safety auditors, may offer advice to strengthen programs. These experts can also provide fresh perspectives to improve a violence prevention program.

Knowledge Check Choose the best answer for the question.

3-6. What does a baseline survey help identify?