Surface Cause Analysis
Unsafe or Inappropriate Behaviors
It's important to know that most hazardous conditions in the workplace are the result of the unsafe or inappropriate behaviors that produced them.
What are the unsafe behaviors in this photo?
Below are examples of the characteristics of inappropriate behaviors:
- Actions we take or don't take that increase risk of injury or illness
- May also be thought to be unique performance errors in a process, procedure or practice
- May exist at any level of the organization
- Are the result of deeper root causes
Below are some examples of unsafe or inappropriate employee/manager behaviors.
Employees
- Failing to comply with rules
- Using unsafe methods
- Taking shortcuts
- Horseplay
- Failing to report injuries
- Failing to report hazards
Managers/Supervisors
- Allowing unsafe behaviors
- Failing to train
- Failing to supervise
- Failing to correct
- Scheduling too much work
- Ignoring worker stress
Knowledge Check Choose the best answer for the question.
6-6. Where might unsafe or inappropriate behaviors exist within an organization?
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