722 Ergonomics Program Management

More Points to Remember

• Paint a word picture - concrete vs. abstract. The idea is to write the procedure in such a way that someone who is not familiar with the job can actually "see" each step occur. When writing safe job procedures, we tend to write in a technical style because it seems to be more "efficient." However, if you are going to use the safe job procedure as a lesson plan for conducting safety training, it's probably a good idea to write in a more interesting conversational style.
• Write in the second person. For example, say "Be sure you...". Try to avoid writing in the third person such as, "Be sure the worker...". In most steps you won't have to worry about this because the person you are writing to is implied.
• Write with an active voice. Say "take" rather than "should be taken." This helps to create the word picture and streamline the safe job procedure. For instance:
• You might say, "1. Squat down, bending the knees and firmly grasp the sides of the box. Be sure you have a good grip on each side of the box. Keep your back straight and vertical."
• Don't say, "1. A squatting position should be assumed by the employee prior to picking up the box. Care should be taken that a firm grasp is achieved and his or her back is kept in a vertical orientation."
• Write as clearly as possible. Say "use" rather than "utilize." Replacing more complex words with simple words helps to make sure your employees comprehend the material.
• Acronyms. If you use acronyms or jargon, make sure the meaning of the acronym is spelled out when first used. Make sure jargon is explained on first use.

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