738 Workplace Hygiene and Illness Prevention Program Management

Expect Performance

An effective hygiene and illness prevention program will be most effective in an open and positive work environment.

You can create an open and positive work environment by:

• providing positive recognition when employees meet or exceed program goals
• establishing clear channels for management and employees to communicate concerns without fear of retribution
• listening and responding to employee questions and concerns

It is essential for management to clearly define roles and responsibilities, so employees understand what is expected of them. When roles and responsibilities are not clearly defined, employees can become fearful or anxious.

If an employee is not meeting their responsibility, management should make sure they are providing the necessary resources and support before considering disciplinary action.

Knowledge Check Choose the best answer for the question.