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702 Effective Accident Investigation
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Recommend System Improvements

The surface causes for accidents actually represent the symptoms of underlying safety management system weaknesses.

Training is one of the most important long-term improvements in the SMS.

The behaviors and conditions that caused the accident are typically the effects of deeper root causes. This is a fact.

As an accident investigator, your first assumption should be that root causes have contributed to an accident, and your job is to find them. Accidents solely the result of a 'personal failure' will be rare in most organizations.

Efforts should be made to improve safety management system components for long-term workplace safety. Examples of improvements include:

  • Including 'safety' in a mission statement.
  • Clarifying responsibility and accountability in the safety policy.
  • Implementing checklists with safety checks in work processes.
  • Incorporating hands-on practice into safety training.
  • Revising purchasing policy to consider safety alongside cost.
  • Expanding the safety inspection process to involve all supervisors and employees.

Knowledge Check Choose the best answer for the question.

7-5. The behaviors and conditions that caused the accident are, themselves, usually the effects of _____.