Six Key Questions
- What is the history of the problem?
- Have similar accidents occurred before?
- What were the previous direct and indirect costs associated with similar accidents?
- How did similar accidents impact production and morale?
- Describe their impact on direct costs related to past injuries or illnesses, including budgeted or insured costs.
- Describe their impact on indirect costs related to loss of efficiency, productivity, and employee morale, including unbudgeted or uninsured costs.
Knowing the history of the problem will help you be able to determine the probability of similar accidents.
- What are the solutions that would correct the problem?
- What are the specific controls that will eliminate or at least reduce exposure to the hazardous conditions?
- What are the specific system improvements needed to ensure a long term fix?
- Who is the decision-maker?
- Who is the person who can approve, authorize, and act on the corrective measures?
- What are the possible objections that he/she might have?
- What are the arguments that will be most effective in overcoming objections?
Knowledge Check Choose the best answer for the question.
7-7. When developing recommendations, what is an important question to ask about the history of a safety problem?
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