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720 Preventing Workplace Violence
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Levels of Violence and Response

Level Three (Further Escalation - May Result in an Emergency Response)

The person engaging in Level Three violence displays intense anger resulting in:

  • suicidal threats;
  • physical fights;
  • destruction of property;
  • display of extreme rage; and/or
  • utilization of weapons to harm others.

Response When Situation is a Level Three Emergency

Any individual observing violent or threatening behavior which poses an immediate danger to persons or property is expected to:

Image of one employee punching another in the face.
Level III violent or threatening behavior poses an immediate danger to persons or property.
  • Call 911 and other appropriate emergency contacts (such as Federal Protective Service) for that particular facility, particularly if the situation requires immediate medical and/or law enforcement personnel.
  • Remain calm and contact supervisor.
  • Secure your personal safety first.
  • Leave the area if your safety is at risk.
  • Cooperate with law enforcement personnel when they have responded to the situation.

Once law enforcement personnel are on the scene, they will assume control of the situation. Witnesses should be prepared to provide a description of the violent or threatening individual, details of what was observed, and the exact location of the incident.

  • Document the observed behavior in question.
  • Supervisor, where needed, will contact functional area experts and will follow the procedures described in the Level Two section.

Knowledge Check Choose the best answer for the question.

3-5. Which of the following is an example of Level Three (Further Escalation) violence that may result in an emergency response?