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720 Preventing Workplace Violence
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Introduction

Any form of violence in the workplace can devastate your safety culture. This course introduces the student to an important seven-step process of developing an effective workplace violence prevention program.

This course covers various topics, including initial assessment, written policy development, prevention measures, training, reporting and investigation, post-incident follow-up, and program evaluation. When workplace violence is reduced and eliminated, you are sure to see an increase in employee morale and a decrease in employee turnover, which positively affects your bottom-line.

Course Objectives

At the end of this course, you should be able to:
ID Objective
TO 1.0 Achieve a minimum score of 70% on the final course assessment.
LO 1.1.1 Define workplace violence, describe the types of violence, and the discuss factors increasing the risk of workplace violence.
LO 1.2.1 Discuss the elements of an effective VPP policy statement and successful approaches in its development.
LO 1.3.1 Identify and describe the levels of employee workplace violence, response guidelines, and controls to mitigate violence in the workplace.
LO 1.4.1 Describe and give examples of the three types of workplace violence prevention training, training requirements, and topics.
LO 1.5.1 Describe VPP requirements for reporting and investigating threat assessment, administrative, and criminal investigations.
LO 1.6.1 Describe response steps and actions to take immediately after a violent act in the workplace and the services for employees who have experienced workplace violence.
LO 1.7.1 Discuss management actions and responsibilities to ensure successful organizational recovery after an incident of workplace violence and identify the phases of the Critical Incident Stress Debriefing.
LO 1.8.1 Describe the steps and actions management should take to evaluate the VPP after an incident of violence.

Key: Terminal Objective (TO), Learning Objective (LO)