Identify Training Needs
How Training Needs Arise
There are a number of things that might trigger the need for training.
Internal and external occurrences and trends trigger the need for training.
The two categories of triggers are internal and external. If any of these triggers exist, one or more employees may need training.
Internal Triggers
Certain occurrences and trends within the company may require safety training:
- Promotions or job transfers
- New work procedures
- New working relationships between workers and managers
- Change of training curriculum
- Increased or revised workload
- Change in ownership
- Increase in expressed safety concerns or grievances
- Increase in incidents, accidents, illness
- Increase in non-compliance behaviors or staff turnover
- Poor safety/quality evaluation ratings
- Harassment or violence in the workplace
- Decreasing morale and low levels of motivation
External Triggers
OSHA and other government agencies regularly publish rules and guidelines that affect the way work is conducted. Examples of external triggers that might require training include:
- New or revised legislation and consensus standards
- Competitor activity establishing new industry benchmarks
- Professional body regulations and requirements
- Quality assurance codes of practice
- Funding Council requirements
Knowledge Check Choose the best answer for the question.
2-1. Which of the following is considered an external trigger that may require training?
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