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723 Conducting OSH Training
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Conducting On-the-Job Training (OJT)

The 7-Step Model

Helping workers learn how to perform the tasks in a hazardous job can be a unique and challenging for trainers.

On-the-job safety training works!

It is not just about telling someone what to do — it's about making sure they understand and can perform tasks correctly, safely, and confidently. The trainer must have strong skills in demonstrating tasks, coaching employees through new procedures, modeling safe behaviors, and giving clear, constructive feedback.

No amount of knowledge can replace the hands-on experience required for a trainer to conduct OJT. By the end of this module, you will have the knowledge and tools to run an OJT session with clarity, structure, and confidence. With practice, these skills will become second nature, allowing you to help new workers reach full productivity more quickly and with fewer mistakes.

Below is a summary of the 7-step model. You'll notice in Step 4 that learners must get permission to continue so don't get hurt.

  • Step 1 - Introduction: During this first step, the trainer discusses the learning objectives and answers any questions the learner might have.
  • Step 2 - Trainer Shows and Tells: In this step, the learner becomes familiar with safe work practices in each step and why they are important.
  • Step 3 - Learner Tells and Trainer Shows: This is the "safety" step that requires the learner to describe each task to test knowledge.
  • Step 4 - Learner Tells and Shows: This second "safety" step requires that the learner ask permission to perform each task.
  • Step 5 - Conclude: The trainer answers any remaining questions and recognizes the learner's good work.
  • Step 6 - Validate: After learners finish the OJT, the trainer observes them applying what they've learned in the actual work environment.
  • Step 7 - Document: The employer certifies that learners are competent and qualified in performing the job using safe procedures and practices.

In the next few sections, we'll introduce the OJT model and discuss each the 7-step process that makes sure learners don't get hurt while being trained.

Knowledge Check Choose the best answer for the question.

6-1. What is necessary before a trainer can acquire the skills to present on-the-job (OJT) training?