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776 Preventing Workplace Violence in Healthcare
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Program Evaluation Processes

Processes involved in an evaluation include:

  • establishing a uniform violence reporting system and regular review of reports
  • reviewing reports and minutes from staff meetings on safety and security issues
  • analyzing trends and rates in illnesses, injuries or fatalities caused by violence relative to initial or "baseline" rates
  • measuring improvement based on lowering the frequency and severity of workplace violence
  • keeping up-to-date records of administrative and work practice changes to prevent workplace violence and to evaluate how well they work
  • surveying employees before and after making job or worksite changes or installing security measures or new systems to determine their effectiveness
  • keeping abreast of new strategies available to deal with violence in the health care and social service fields as they develop
  • surveying employees periodically to learn if they experience hostile situations concerning the medical treatment they provide
  • complying with OSHA and State requirements for recording and reporting deaths, injuries and illnesses
  • requesting periodic law enforcement or outside consultant review of the worksite for recommendations on improving employee safety

OSHA's violence prevention guidelines are an essential component of workplace safety and health programs. OSHA believes the performance-oriented approach to compliance provides employers with flexibility in their efforts to maintain safe and healthful working conditions. Performance Standards allow greater employer flexibility in complying with the standard. They are usually preferred by employers because they specify "what" the employer is supposed to do, but not "how" to do it.

For more information, see OSHA's Violence Prevention Program Checklist.

Knowledge Check Choose the best answer for the question.

6-4. Analyzing trends and rates in illnesses, injuries or fatalities caused by violence relative to initial or "baseline" rates is conducted as a part of _____.