Classroom Training
Step #6 - Evaluate the Trainer and the Training
After conducting the training and receiving feedback from students, it's time to evaluate the success of the trainer and the training. Safety training is successful only if workers learn from it, and gain adequate knowledge, skills, and abilities (KSAs).
Without evaluation, you will never know the degree to which the training was successful. When you develop the goals, learning objectives, and content of the training, don't forget to include a process to evaluate both the trainer and the training.
The training evaluation can be conducted using several methods, including:
- student surveys can provide the most useful feedback about the effectiveness of the trainer and the training;
- supervisor observation of the student on the job to determine improvement in KSAs after the training; and
- statistical data that establishes before-after changes in key performance indicators (KPIs).
- Were parts of the content already known and, therefore, unnecessary?
- What material was confusing or distracting?
- Was anything missing from the program?
- What did the employees learn, and what did they fail to learn?
- If a job analysis was conducted, was it accurate?
- Was any critical feature of the job overlooked?
- Were the important gaps in knowledge and skill included?
- Was material already known by the employees intentionally omitted?
- Were the instructional objectives presented clearly and concretely?
- Did the objectives state the level of acceptable performance that was expected of employees?
- Did the learning activity simulate the actual job?
- Was the learning activity appropriate for the kinds of knowledge and skills required on the job?
- When the training was presented, was the organization of the material and its meaning made clear?
- Were the employees motivated to learn?
- Were the employees allowed to participate actively in the training process?
- Was the employer's evaluation of the program thorough?
Knowledge Check Choose the best answer for the question.
6-8. Which of the following training evaluation methods can provide the most useful feedback about the effectiveness of the trainer and the training?
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