Perception is Reality
The adage goes, "perception is reality." Employers can shape perceptions by educating their employees, customers, and the public about their commitment to "safety as a core value." One method to achieve this is by incorporating management's commitment to safety into the company's vision and mission statements.
The vision statement informs employees, customers, and the public about who you are by delineating the role your company plays and its foundational values. The vision is a mirror of the corporate culture. A useful way to grasp corporate culture is to envision it as the company's distinctive "personality" that distinguishes it from others.
XYZ Widgets prioritizes its "relationship with customers" above all else. To prosper, we regard all employees as esteemed internal customers. We honor their ideas, appreciate their efforts, and supply whatever is required to enable them to achieve excellence in a safe and productive environment.
The mission statement communicates to the world your purpose. It clarifies the reason your company exists, outlines its central purpose, and details the company's product or service, its customer base, and its operational domain. If your company lacks a mission statement, consider crafting one and persuading management of the ensuing benefits of a documented mission. Here's an example:
XYZ Widgets is committed to manufacturing and delivering top-tier commercial products safely to our cherished customers across the globe.
Let's delve into two fundamental strategies employers might employ in safety and health program management: reactive safety and proactive safety.
Knowledge Check Choose the best answer for the question.
1-9. Where should safety be expressed so that employees, customers, and the public best understand the company's commitment to safety?
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