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613 Worker Safety in Restaurants
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Sprains and Strains

Employees can be exposed to sprains and strains from tasks that require repetitive motions, such as excessive reaching, lifting, and leaning out of drive-thru windows to hand customers their orders.

Install a drop box to deliver orders to customers.

Possible Solutions

Here are some ways to help decrease the likelihood of sprains and strains:

  • Avoid twisting while lifting. Twisting is a major cause for muscle strains.
  • Avoid overreaching. For example, you can walk food out to customers if they are parked too far away from the window.
  • Stay fit to help avoid injuries.

Safe Work Practices

Employers can do the following safe work practices to help prevent injuries:

  • Rearrange workstations to provide for easy access to items used most frequently.
  • Redesign drive-thru windows to alleviate employee reaching. For example, rather than having employees reach across a window to deliver food, you may want to install a drop box to deliver orders to customers.
  • Rotate workers through the drive-thru area to limit their exposure to excessive reaching.

Knowledge Check Choose the best answer for the question.

3-2. How can employers reduce sprains and strains in the drive-thru area?