Sprains and Strains
Employees can be exposed to sprains and strains from tasks that require repetitive motions, such as excessive reaching, lifting, and leaning out of drive-thru windows to hand customers their orders.
Possible Solutions
Here are some ways to help decrease the likelihood of sprains and strains:
- Avoid twisting while lifting. Twisting is a major cause for muscle strains.
- Avoid overreaching. For example, you can walk food out to customers if they are parked too far away from the window.
- Stay fit to help avoid injuries.
Safe Work Practices
Employers can do the following safe work practices to help prevent injuries:
- Rearrange workstations to provide for easy access to items used most frequently.
- Redesign drive-thru windows to alleviate employee reaching. For example, rather than having employees reach across a window to deliver food, you may want to install a drop box to deliver orders to customers.
- Rotate workers through the drive-thru area to limit their exposure to excessive reaching.
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3-2. How can employers reduce sprains and strains in the drive-thru area?
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