Prolonged Standing
Employees can be exposed to prolonged standing while working the drive-thru window. This can cause stress and strain to the workers' back and legs.
Possible Solutions
To relieve stress and strain to workers' backs and legs, try the following things:
- Wear shoes with well-cushioned insteps and soles.
- Avoid static postures by continually moving your position. Use the foot rest bar or a low stool to help alter your posture by raising one foot and then the other.
Safe Work Practices
Employers should consider implementing recommended safe work practices, including:
- Provide stools or a foot rest bar at work stations.
- Provide anti-fatigue mats. They help contract and expand muscles of the person standing on them increasing blood-flow and reducing fatigue.
Real-life Scenario
Prolonged Standing Leads to Injury
Bob, a restaurant worker spent several hours standing at the drive-thru window without using a foot rest bar or anti-fatigue mat. He began experiencing severe back and leg pain. While attempting to shift his posture for relief, he lost focus and spilled hot coffee from a nearby machine, suffering a second-degree burn on his arm. The accident occurred because recommended practices were not fully implemented at the workstation.
Key Contributing Factors:- No anti-fatigue mat or foot rest bar was provided.
- Bob did not have proper footwear with cushioned soles.
- Hot liquid safety guidelines were not followed.
- Provide anti-fatigue mats and foot rest bars to reduce strain from prolonged standing.
- Ensure workers wear supportive, cushioned shoes.
- Offer comprehensive training on handling hot liquids and proper equipment use.
- Supply protective equipment, such as hot pads and mitts, for handling hot items.
- Establish safe work practices, including the use of trays and proper positioning when serving hot food or drinks.
Knowledge Check Choose the best answer for the question.
3-4. Which of the following is a good safe work practice for prolonged standing at drive-thru windows?
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