617 Managing Safety and Health- General Industry

Educate Management and Employees

Training must be provided in the language(s) and at a literacy level that all workers can understand. Below is a list of the necessary components that should be included in awareness-level SMS education:

• Safety and health policies, goals, and procedures
• Function of each safety and health program
• How to contact with questions or concerns about the program
• How to report hazards, injuries, illnesses, and non-injury incidents
• Emergency procedures
• Employer responsibilities
• Workers' rights under the OSH Act
• Safety and health hazard identification and controls
• The importance of management and employee involvement in safety programs

Train workers on their specific roles in the safety and health program: Additional training is needed to ensure workers can accomplish assigned safety and health responsibilities.

• Instruct workers on how to report injuries, illnesses, incidents, and concerns.
• Instruct employers, managers, and supervisors on fundamental safety concepts and management techniques.
• Develop a formal process for determining the training needs of workers, supervisors and managers.

Train employers, managers, and supervisors on their roles in the program. Employers, managers, and supervisors are responsible for workers' safety yet sometimes have little training on safety-related concepts and techniques.

• Train employers, managers, and supervisors on procedures for responding positively to workers' reports.
• Instruct employers, managers, and supervisors on incident investigation techniques, including root cause analysis.

Knowledge Check Choose the best answer for the question.