Six Key Questions
5. What motivates the decision-maker?
It's important to know what is motivating the decision-maker. Is the decision-maker involved in safety to fulfill one or more of the following imperatives?
It's important to know what is motivating the decision-maker.
- Fulfill the legal obligation? You may need to emphasize possible penalties if corrections are not made. This is common in a fear-driven culture.
- Fulfill the financial/fiscal obligation? You may want to emphasize the costs/benefits. This is common in an achievement-driven culture.
- Fulfill the social obligation? You may want to emphasize improved morale and public relations. This is common in a humane corporate culture.
Employer motivation will determine the nature of the objections to the recommendations you submit. What are the possible objections the decision-maker might raise? Whatever they might be, you must understand their motivations to be better prepared with responses that satisfy the decision-maker's needs.
- List the possible decision-maker objections.
- List the arguments that are most likely to be successful against those objections.
- Review employer obligations under administrative law.
Knowledge Check Choose the best answer for the question.
7-4. Which employer safety obligation emphasizes the costs and benefits of safety?
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