Quality Control and Evaluation
To improve training, it’s important to establish a process to continually evaluate the quality control function of a training plan.
Questions aimed at evaluating the effectiveness of quality control and evaluation methods in training programs should concentrate on ensuring proper course evaluation, getting student feedback, updating regularly, and taking corrective action. The answers to these questions can help enhance the program's effectiveness over time.
The questions below should be considered as well.
- Do advisory committees and outside reviewers have the necessary experience and knowledge?
- Does quality control and evaluation include instructor performance?
- Do persons participating in the quality control and evaluation process have adequate knowledge, skills, abilities, and experience?
- Are student evaluations used to provide valuable feedback for continuous training program improvement?
Knowledge Check Choose the best answer for the question.
6-5. What value do student evaluations provide when conducting a program assessment?
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