Level 3 Evaluation: Application
Level Three evaluation focuses on how well learners apply their new knowledge and skills to their job.
Below are some questions the program will want to answer at this level of evaluation.
- Did the student put their learning into use back on the job?
- Was there noticeable and measurable improvement in the performance of the student back in their job?
- Was the change in the students behavior and their new level of knowledge sustained?
- Would the student be able to transfer what they learned to a co-worker?
Observation of performance over time is the primary method used for Level 3 evaluation. Evaluation takes place at some time (days, weeks, months) after the learner leaves the training environment. Typically, a trainer or supervisor will observe the employee at work and rate his or her performance against learning objectives. Level 3 evaluation is necessary to certify and designate an employee as "fully qualified." Below are important reasons to include Level 3 evaluation.
- Measures long-term retention of knowledge: When you ask the employee to explain procedures at some point in time after training, you can determine how well the employee has retained necessary knowledge.
- Measures skills after training: You can determine the degree to which the employee has retained the skills necessary to perform the procedure.
- Validates the safety training: Successful performance in the work environment is a solid indicator that the safety training was adequate.
- Validates the safety culture: Successful performance at work generally indicates the safety management system and culture are supporting the safety training program.
- It's efficient: Supervisors can perform this level of evaluation during the normal course of their daily supervision. No special procedure is required.
Information from each prior level serves as a base for the next level's evaluation. It's also important to understand that measurement of employee behavior change typically requires cooperation and skill of line-managers.
Knowledge Check Choose the best answer for the question.
7-4. What is a good question to ask during Level 3 (Application) evaluation?
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