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703 Introduction to OSH Training
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The Deming Cycle

Step 1: Plan - Design the change or test

Any changes made to the safety training process or program need to be well thought out. This careful planning reduces the chances of unwanted outcomes. We all want our training plans to succeed. They are less likely to be effective if they're based on guesses instead of careful planning. The key is to take small, well-planned steps!

The purpose of this important first step is to:

  • take the necessary time to thoroughly understand the process;
  • explore the changes that might improve the training process;
  • identify the factors that influence the process;
  • plan the change in the training program before it's implemented;
  • pinpoint specific conditions, behaviors, results you expect to see as a result of the change; and
  • plan to ensure successful transition (instructors, supervisors) as well as change.

Step 2: Do - Carry out the change or test

The purpose of this step is to put the change or test into action. It's crucial that the test is carried out on a small scale to keep things simple. When changes are too big, and something goes wrong, it can be challenging to figure out what caused the unexpected results. By keeping the scope limited, any unexpected results won't have as much of a negative impact.

Knowledge Check Choose the best answer for the question.

8-4. Why should changes to safety training or testing be conducted on a small scale?