When the Violent or Threatening Incident Occurs
When an incident occurs, bring together all the necessary resources, which may include help from outside the company.
Incidents can't be ignored. They must be reported and addressed.
- When a serious threat is made, consult the sources available to you to help evaluate the level of risk posed by the threat-maker.
- When appropriate, obtain fitness-for-duty evaluations of employees exhibiting seriously dysfunctional behaviors at the workplace.
- Maintain an internal tracking system of all threats and incidents of violence.
- When a threat has been made or an incident has occurred, evaluate the situation and, if warranted, notify the potential victims and/or police.
- The employer must respect the privacy rights and confidentiality rights of employees during any investigation.
Investigating Incidents of Violence
I can't work here anymore. I'm afraid he may actually kill one of us!
The supervisor hears the details of the incident that is causing the employee to feel threatened. Now the supervisor has to do something. The incident can't be ignored. It must be reported. Once reported, the members of the incident response team (along with the supervisor) have to look into it.
Knowledge Check Choose the best answer for the question.
5-3. When an incident occurs, bring together all the necessary resources including _____.
You forgot to answer the question!