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176 Healthcare: Workplace Stress and Violence
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Violence Prevention Program Components

Recordkeeping and Evaluation of Program

Recordkeeping is essential to the success of a workplace violence prevention program and can:

  • Help to identify the severity of the problem, evaluate methods of hazard control, and identify training needs.
  • Be useful for gathering or pooling data for other applications.
It is crucial to evaluate the facility's violence prevention program to determine its effectiveness.

It is recommended that other records be considered such as:

  • medical reports of work injury
  • incidents of abuse (such as verbal abuse, or other acts of aggression, that do not result in injury)
  • record information on patients with a history of past violence on the patient's chart and staff made aware of the possible potential for aggression
  • training records

The overall effectiveness of the program is reduced because of the inability to identify and correct problems. It is crucial to evaluate the facility's violence prevention program to determine its effectiveness. The evaluation:

  • identifies any issues or deficiencies that can then be corrected
  • allows for management to review program effectiveness and re-evaluate policies and procedures regularly
  • helps management to analyze trends, measure improvements, and keep abreast of new trends to reduce workplace violence

Knowledge Check Choose the best answer for the question.

1-7. Why is it important for employers to evaluate the violence prevention program?