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176 Healthcare: Workplace Stress and Violence
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Environmental Designs

The following are environmental designs employers can use to help diffuse violence in the healthcare setting:

  • Develop emergency signaling, alarms, and monitoring systems.
  • Install security devices such as metal detectors to prevent armed persons from entering the hospital.
Install security devices such as cameras and good lighting in hallways.
  • Install other security devices such as cameras and good lighting in hallways.
  • Provide security escorts to the parking lots at night.
  • Design waiting areas to accommodate and assist visitors and patients who may have a delay in service.
  • Design the triage area and other public areas to minimize the risk of assault.
  • Provide staff restrooms and emergency exits.
  • Install enclosed nurses' stations.
  • Install deep service counters or bullet-resistant and shatterproof glass enclosures in reception areas.
  • Arrange furniture and other objects to minimize their use as weapons.

Knowledge Check Choose the best answer for the question.

1-8. Installing metal detectors is an example of _____.