Preventing Job Stress
All employee reports of work-related stress and psychological injuries as a result of work-related stress need to be investigated in a timely manner.
The investigation should identify all the factors that contributed to development of the injury or work-related stress occurring.
An investigation will assist in preventing future exposure of employees to psychological risk factors and improve the organization's approach to preventing psychological injuries in the future. Investigations should not be about finding someone to blame, rather looking for ways to prevent or minimize employees being exposed to psychological risk factors in the future.
Stress Prevention Programs
The design and appropriate solutions of a stress prevention program will be influenced by several factors, including:
- size and complexity of the organization
- available resources
- unique types of stress problems faced by the organization
For example, in the scenario in the first module, the main problem in David's company is work overload. Theresa, on the other hand, is bothered by difficult interactions with the public and an inflexible work schedule.
Knowledge Check Choose the best answer for the question.
3-1. The design of a stress prevention program should NOT include _____.
You forgot to answer the question!