Improve the Meeting Process
When you decide some part of the safety meeting needs to be improved, it's important to use a systematic process to make sure the change is effective.
Deming's PDSA Cycle
We encourage the use of the Shewhart/Deming Plan-Do-Study-Act process. Let's take a brief look at this process:
Step 1: Plan - Design the change or test. Take time to thoroughly plan the proposed change before it is implemented. Pinpoint specific conditions, behaviors, and /or results you expect to see as a result of the change. For instance, you may want to include a short 10 minute training session in each meeting. You'll need to carefully plan who will conduct the training, what format will be used, and what subjects will be presented.
Step 2: Do - Carry out the change or test. Implement the change or test it on a small scale. This will help limit the number of variables and potential damage if unexpected outcomes occur. Educate, train, and communicate the change to help everyone successfully transition. Keep the change small to better measure variables.
Step 3: Study - Examine the effects or results of the change or test. To determine what was learned and what went right or wrong. Statistical process analysis, surveys, questionnaires, and interviews will all help in this step.
Step 4: Act - Adopt, abandon, or repeat the cycle. Incorporate what works into the meeting process. Ask not only if we're doing the right things, but ask if we're doing things right. If the result was not as intended, abandon the change or begin the cycle again with the new knowledge gained.
Knowledge Check Choose the best answer for the question.
7-5. Why is it important to limit the scope of a change made by the safety committee?
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